PAGE UPDATED 2nd August 2020 God Bless You All And Take Care Out There!
NOTE: PLEASE READ OUR STORE POLICIES PAGE BEFORE ORDERING. Thanks!
Thank you for all the wonderful comments and emails telling us how our cards are helping you through the lock down. As artists it always makes us happy to hear that our cards are being enjoyed around the world.
Click here to see the products available.
PLEASE READ BEFORE ORDERING
Please be aware that shipping in some cases is taking longer than expected due to Covid related postal staff shortages and carrier issues. Most of the time parcels will arrive in a timely manner. However, in some cases there has been delay. We ask our overseas customers to try to be patient during this time. The UK has just started opening up a little bit but is still in caution mode. Also be certain about what you're ordering. Due to the delayed shipping time we cannot cancel your order once it has been placed. We mail most things the same day.
I also ask that if you contact us please use the name you used when you placed the order.(this really helps us out and speeds up reply times etc). Also please check junk mail for shipment notification before contacting us. We send a notification on day of shipment and unfortunately these notices sometimes end up in the junk mail.
Thank you, C
Some commonly asked questions :
Do all decks come with boxes? Yes but decks that are not in our studio or decks that have to be custom printed, the box must be ordered separately. Boxes that are in studio come with boxes and are sold that way. (in studio decks are currently Trippin' Waite Bordered and Revised Winter Waite Tarot)
Where is my order confirmation email? Check your junk mail before contacting us. An email is sent when items are ordered and on the day they are dispatched. If you ordered items that are mixed (meaning some from the studio and some that are custom) The shipping confirmation is likely to come in two parts as items are sent out. Custom decks take between 7-10 working days to print.
Where is my LWB (little white book)? As stated elsewhere on this site our decks do not come with LWB mainly to keep costs down. Most of our decks are based on the Waite /Smith system and there are plenty of books out there that cover Waite Smith cards. We have some PDFs on site which are downloadable and free.
My order is taking a long time to arrive, is it lost? Not likely. Especially during the Covid crisis people must be patient. Postal delivery times are extended in general. Carriers are in short supply and there are delays with USPS picking items up from their international destinations. Orders going to the US, for example, also need to go through customs and sorting before they are shipped to the customer.
THE GROOVY WAITE NOW BACK IN STOCK (AND ALSO ELIGIBLE OUR SUMMER SALE)